Privacy policy

Privacy Policy

Innovatic Solution (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you” or “users”). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our algorithm services, and your rights regarding that information.

By using our services, you consent to the practices described in this policy.


1. Information We Collect

We collect information in the following ways to provide and improve our algorithm services:

a. Personal Information: When you sign up for our services, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing information (e.g., credit card details)
  • Company name or organization (if applicable)

b. Usage Data: We collect non-personal information related to how you interact with our services, which may include:

  • Device information (e.g., IP address, browser type, operating system)
  • Log data (e.g., timestamps, pages viewed, time spent)
  • Algorithm input data (the data you provide for processing by the algorithm)

c. Cookies and Tracking Technologies: We may use cookies or similar technologies to enhance your experience and gather information about usage patterns. You may choose to disable cookies, but some features of our service may not function correctly.


2. How We Use Your Information

The information we collect is used to:

  • Provide, operate, and maintain our algorithm services.
  • Improve and optimize algorithm performance and user experience.
  • Communicate with you regarding service updates, customer support, and other relevant information.
  • Process payments and manage your account.
  • Ensure compliance with legal obligations and enforce terms of service.

We do not sell, trade, or otherwise share your personal information with third parties for their marketing purposes.


3. Data Retention

We will retain your personal information and algorithm data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request the deletion of your personal data by contacting us at {support@innovaticsolution.com}.


4. How We Protect Your Information

We use industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. This includes encryption, secure data storage, and restricted access. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.


5. Sharing Your Information

We may share your information in the following situations:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our services (e.g., cloud storage, payment processors). These providers are bound by confidentiality agreements and cannot use your data for any other purpose.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified of such changes and have the option to opt out.


6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to your personal data and correct any inaccuracies.
  • Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Opt-Out of Marketing Communications: You may unsubscribe from marketing communications at any time by following the opt-out instructions in the communication or contacting us directly.

To exercise these rights, please contact us at {support@innovaticsolution.com}

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes via email or through our services. Your continued use of our services after such changes constitutes acceptance of the new terms.


8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

INNOVATIC SOLUTION
+91-9238875571
support@innovaticsolution.com